University of Leicester eBulletin

Investor in People Successes for University of Leicester

March 2003
No 94

A total of seven departments/units at the University of Leicester have now been accredited for the excellent standards they have achieved in terms of investing in their staff.

The University of Leicester Archaeological Services (ULAS) is the latest section to have gained the ‘Investor in People’ Award.

‘Investor in People’ was developed by small and large companies in 1990 to benefit both employers and employees and comes with the backing of major business organisations like CBI, TUC and IoD. Until now over 29,000 organisations have formally achieved the standard.

The ‘Investor in People’ follows four key principles:

·        Commitment - to develop employees to achieve business goals and targets,

·        Planning - to review training and development needs required in context of the  business,

·        Action - assuring relevant steps are taken to meet training and development needs,

·        Evaluation - measuring the outcomes of training and development for individuals and the organisation.

Dr Patrick Clay director of the ULAS said: “We didn't really have any difficulties in achieving this success - the staff were largely supportive in our pursuing this award and many of the IIP principles were already in place for ULAS as the 'philosophy' was one we shared. Overall it was a very positive experience.”

After completing a questionnaire the department knew which areas needed improvement. “Much of the preparation for assessment was therefore to formalise structures which were already in place”, said Dr Clay. 

Among other things, the department had to produce a staff handbook and a staff newsletter, they carried out a skills audit of all staff and updated the business plan and discussed it with the staff.

At the University of Leicester the following departments, in addition to ULAS, have gained recognition:

Residential Services (1998), Catering Services (1998), Centre of Labour Market Studies (1998), The Scarman Centre (2000), Sports and Recreation (2001), Staff Development Centre (2002)


Being recognised as an ‘Investor in People’ involves a number of steps:

·        Understanding the Standard and its strategic implications for your organisation

·        Undertaking a review against the Standard to identify any gaps in current practice

·        Making the commitment to meet the Standard and communicating that commitment to all members of staff

·        Planning and taking action, to bring about change

·        Bringing together the evidence for assessment against the Standard

·        Achievement or recognition as an ‘Investor in People’

·        Working to keep the culture of continuous improvement alive.

The organisations being recognised gain competitiveness, greater profits and outputs, customer loyalty and a motivated and loyal workforce.

Enough reasons for Helen Clarke of the Staff Development Centre of the University of Leicester to encourage more parts of the University to achieve the award: "We hope that other departments will consider committing to IIP and the Staff Development Centre will offer any assistance we can".

NOTE TO EDITORS:  Further information is available from Helen Clarke, Staff Development Centre, 0116 252 5211.

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Last updated: March 2003
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