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Clearing and Adjustment hotline

UK Students: 0116 373 6000

International/EU Students: +44 (0)116 223 1888

Confirmation: 0116 252 2222

Hotline opening times
Monday-Friday, 9.00am-5.00pm (UK time)

Student stories


Lewis, Economics

“I knew one of my exams hadn’t gone as planned, so I prepared a list in advance of A Level results day of other universities I was interested in going to. Leicester was actually one of my original UCAS choices and I remember really liking the campus when I came to look around on an Open Day.

“Once I had collected my results, I called the University and was offered a place within 10 minutes. What really convinced me to accept my place was receiving a call from an Economics Professor who was from the same county as me – this made me feel like the University really wanted me.

“Coming to the University of Leicester was definitely one of the best decisions I’ve ever made. I’ve had a great first year and have enjoyed getting involved with university life and student societies. The advice I would give anybody going through Clearing is to be prepared. Get your results early and have an idea of where you might want to go – I had my university place all sorted by midday!”


Melissa, Law

“I knew Leicester as a city, but I had never considered the University because I’m from Rugby and I wanted to go to a university that was further away from home. I was really upset when I found out that I hadn’t got into my first choice university, but my mum and teacher were really good at helping me to look at my options and we discovered Law at Leicester.

“I called the Clearing hotline and spoke to a really lovely student ambassador. I also got a chance to speak to the department and find out more about the course which was really helpful. When I came to look around on the Late Applicant Open Day, I remember walking into the Students’ Union and thinking it was so much better than I’d seen at other universities; I regretted not looking at Leicester to start with.

“The advice I would give to students going through Clearing is don’t think that everything is ending if you don’t get into your first choice, because it’s not – just get on with it and keep looking. That feeling you get when you’re offered a place is just incredible. I’m so happy here, I can’t imagine being anywhere else.”


Dilan, Biological Sciences

“If you find yourself having to go through Clearing, the best thing to do is not to panic – so many universities still have places available, you just have to ask. I knew Clearing was a possibility as I had applied to study Medicine, and so I had viewed the University’s Clearing website in advance.

“The person I spoke to on the phone was so nice and I found the Late Applicant Open Day to be really reassuring; I got such a good feeling when I saw the campus, the University has a really good and friendly vibe. I was so excited about attending that I applied for the accommodation in the car on my way home.

“My time here has been really good so far. I don’t regret my decision as I really enjoy my course and I wouldn’t change a thing. This year I’m going to be answering calls on the Clearing hotline. I’m looking forward to helping other students in the same situation that I was in.”


Georgia, Politics

“Clearing wasn’t something I ever thought I would have to go through. I remember worrying that I might not be able to go to university when I found out I hadn’t got the grades I needed. I went home and started to make a list of all of the universities that had places available. For me, it was about finding the one with the right course and the University of Leicester’s website was really helpful for me to find out more.

“It was actually the first university I called and I just remember thinking that they seemed really nice, and so I was pleased when they made me an offer. I also got a call from somebody in the Politics Department which made a massive difference as they were very reassuring, asking if I had any questions or if I wanted to go on a campus tour.

“I felt so relieved when I came to see it for myself as the campus had such a nice feel. I really like it here and Leicester itself is also a great city to live in. My advice to somebody going through this process is not to panic. Just go with it and take your time to make your decision, the process is nowhere near as scary as you think.”

Facts and figures

  • Infographic of a UK map

    Ranked in the top 1% of universities in the world

  • Infographic of 93%

    95% of students in employment (or further study) 6 months after graduation

  • Infographic of a tick

    Guaranteed place in University-allocated accommodation

  • Infographic of coins

    Leicester was named the most affordable university destination in Britain in 2014 and 2015

  • Infographic of a crane

    £145 million in campus improvements since 2008